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2 weeks after sending the samples, I sent an email asking for an update. I received no reply. I went on the live chat on their website today (25 days after sending the samples) and the customer service rep told me the samples might've been lost. This is a clear tactic to get me to send the samples over and over again until I miss the 90 day refund window. Complete scam, avoid at ALL COSTS.
Tip for consumers:
Horrible.
Products used:
Allergy Test (Hair Sample)
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This company has a 90 day refund policy, you cant get a refund threw chat they wont answer...
The absolute worst customer service! I called the phone lines during business hours but got the...
