Nikeeta J.

My friend has ordered a brides maid dress from here, and it arrived in the wrong color, we asked for burgundy, it came back as Bright Red/Orange. We are now in a battle with them to get a refund, they have said they will only be willing to give back 15% of total price and to keep the dress, obviously the dress is no good to anyone, as its horrible. I do believe we have consumer rights, and it doesn't state on their website that they only offer 15% refund. This company is not based in the UK although it says uk, they are based in China, the customer service is rubbish, and the live chat well you'll be lucky if you get a straight response from them. I would say the experience of this company has been extremely horrible and i would stay WELL away from ordering anything off this website.