zoe g.

I didn't even want to give this site a star! I am currently in contact with trading standard and will be reporting to Google to have this site removed and banished permanently! I ordered a Navy blue dress for my engagement next month and they sent it to me in bright Green! There are also sequins hanging off by a thread! I paid £117.33 for the dress and not only is it the wrong color, the quality is disgraceful! I have contacted them regarding a refund and they will not send me an address of where to send the dress back to, they have taken it upon themselves and decided that it will probably cost too much to send make and may get lost in the post, therefore they are sorry and will give me £20 and i keep the dress! I don't want the dress and the fact they are insinuating that the dress will get lost makes me wonder more! They made the mistake and i have to pay for it?! I have asked 5 times for an address and they avoid the question! They have ruined my engagement and i am absolutely devastated because not only do i not have a dress but i also don't have the funds for the dress! When i spoke to trading standards today they told me that never trust a website with no contact number or address, this website also doesn't have a sign saying 7 day consumer, money back guaranteed although when i knew know different and looked at the return policy it looks so legit! NOT! PLEASE anyone do not use this website, the other positive feedback must be fake! Even when you email there live chat, they dont respond, when they finally respond its from Hotmail accounts. This says it all!