nicole v.

Truly one of the worst companies I have ever been unfortunate enough to have dealt with. Money is worth more to them than their customer's satisfaction, time, and sanity. The appliances are in unacceptable condition; they are old, run down, and in complete disrepair. Customer service is horrendous. They are completely ineffective.

The appliances they delivered were dented, decrepit, and the dryer makes a very loud thud every time it turns. Incompetent delivery person caused serious damage to my back door. I called customer service to give them the opportunity to make things right. My two options were 1.) have the same delivery person drop off another unit or 2.) have the appliances picked up and get only a small portion of my charges refunded (only first month's rent, NOT delivery fees and NOT repayment for damage incurred during delivery)

If you want incredibly low quality appliances, disrespectful delivery personnel and unethical customer "dis-service" representatives call American Appliance Rental!