Placed an order in November that I still haven't received an actual update on! I still have not heard back from this company after calling, leaving messages, tons of emails! That stupid response message "JOEL" sends is just more lies. I've emailed Francine JOEL, that does nothing! I've emailed *******@paw.com like you requested when I filed a complaint on BBB. Still nothing. This company is a scam. Save your money and time and STAY AWAY!
Nicole - please use the message function here to send me your order number and email address. Thank you.