If I couldn't give less than 1 star I would. These guys accepted my order on 11/25 and never sent the product or replied to any of my messages. I just now received an email asking about my order - 3 months later. Save your money and time - purchase elsewhere. You can read more comments on their FB and IG especially around Christmas time.
We're sorry to hear about the negative experience you had with Paw.com. We admittedly experienced an unprecedented demand for certain products late last year, which caused some issues with fulfillment. However, we did make it a point to contact everyone who had issues with this as quickly as possible, and we have learned from this experience to improve our service overall. We apologize again for any inconvenience this may have caused and hope that you will give us another chance to meet you and your pet's needs in the future.