I ordered a coach PURSE to be a prize at an event, received verification email, thought everything was great. Received it and saw that it was a tote bag, received the waybill for the item showing it was 1/3 of the price that I paid. I contacted them and they suggested I REGIFT IT! Did not acknowledge at all that I was charged 3 times the amount of the worthless garbage I received. OUTRAGEOUS.