Nicole F.

I was recently watching a deal for Aruba on Travelzoo. It was an extraordinary deal at the Hilton in Aruba for $249/night during the winter months of 2018. I was skeptical to book with this sight after reading all these reviews. On Wednesday, August 9th, I called travelzoo twice and spoke to 2 different reps about my concerns. I explained to them that this trip was for my honeymoon and this was the only possible way we could afford trip of our dreams and stay at the Hilton. The first rep assured me the deals were going on until December 2017 and she eased some of my concerns. The second rep again relieved my concerns and I also assured me that this offer had no expiration. The other deals specifically stated expiration dates, this one did not. On August 12th I went to book my honeymoon through Travelzoo and the deal was no longer accessible! I have emailed Travelzoo with no response and have also made 3 phone calls to unhelpful reps who can't seem to differentiate the Hilton and the Hyatt! I am beyond disappointed in the removal of the offer, especially since it did not state a specific expiration date. I have called and pleaded with the reps to help me, this was my only hope for an affordable honeymoon. I have been searching for comparable offers and none compare...