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Thousands of us fell victim to Utovacation because Travelzoo continuously recommended it as hot travel deals. We all believed Utovacation which turned out to be a fraudulent entity because of Travelzoo's continued vouching for the company.
Even after some victims contacting Travelzoo after being scammed and telling Travelzoo to stop advocating for Utovacation, Travelzoo continued to do so and claims it is a reputable business. There were some speculation that perhaps Travelzoo is profiting from running ads for the scam company so that they continued to do so despite reports from victims to Travelzoo.
You can view BBB revoked the business.
https://www.bbb.org/ca/on/richmond-hill/profile/travel-agency/utovacation-*******842 Utovacation has
Tip for consumers:
Don't trust Travelzoo
Products used:
I bought travel package from Utovacation as advertised by Travelzoo as hot deals many times.
I purchased a travel deal based on Travelzoo's repeated recommendations for the company called Utovacation, which turned out to be a complete scam.
There's even a reddit thread dedicated to this scam company
https://www.reddit.com/r/travel/comments/120wway/uto_vacation_is_unethical_we_lost_1400/
Some people have contacted Travelzoo to ask them to stop recommending this scam business, but travelzoo continued to recommend them as hot travel deals. It was speculated that perhaps there are financial incentives for travelzoo to recommend clients to the scamming company.
Vet disappointed in Travelzoo and will never believe their recommendations again.
Hello Danika,
Thank you for sharing. We're sorry to hear you've had a bad experience with UTOVacations, and that your experience with them was not what you were expecting. We'd like to review this further. Please contact Travelzoo Customer Support directly at 877-665-0000 or email us at support@travelzoo.com with your trip details including your booking number so we may better assist you.
Thank you,
Amanda
The Travelzoo Team
Danika Z.'s review of UTO Vacation earned a Very Helpful vote
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Hello Danika,
We're sorry to hear you've had a bad experience with UTO Vacations. I see our team has been in contact with you directly to assist with your travel credit. I'm sorry we're unable to provide the resolution you desired. If there are any other concerns, please call us at 1-877-665-0000, 7 days a week, 9 AM - 9 PM ET.
We are notifying our Deal Experts. Thank you for sharing that feedback.
Thank you,
Amanda
The Travelzoo Team