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We were scammed by a travel agency called Utovacation that travelzoo repeatedly recommended as top deal. There is a reddit chain regarding Utovacation being a scamming agency and people have tried to tell Travelzoo to stop recommendation them, but it continued to do so. Which I had read the reviews and reddit earlier. I didn't do any research on the travel agency since it was recommended repeatedly by travelzoo.
Chi Z.'s review of Travelzoo earned a Very Helpful vote
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Hello Chi,
Thank you for reaching out to us. We're sorry to hear you're disappointed with your trip secured with UTOvacations. We'd like to review this further. Please contact Travelzoo Customer Support directly at 877-665-0000 or email us at support@travelzoo.com with your trip details, including your booking number, so we may better assist you.
Regards,
Lisa M.