I'm am so worried. I booked a hotel yesterday via hotelling.com, and immediately you guys charged my credit card. I haven't got any confirmation email since yesterday. I have tried to contact you guys via the phone number you provided but the number is invalid. Can someone tell me what is going on. I want my money back.
Hello Nicole F.,
I'm awfully sorry for the inconvenience you are facing at the moment, and I truly hope it will be resolved for you shortly. It might be that you've made a typo in your email address, unfortunately I can't check it from here, as I don't have your booking details. Could you please call us on 001 888 9997710 or email OnlineAnswer@Hoteling.com so we will do our best to help you and find your booking.
Best Regards,
Magda S
The Hoteling Team