Last September 16, Ive written here about my failed transaction with Banggood.
I am glad to review back and say that last Sept 21, they were able to refund the full amount.
Thank you Site Jabber, Banggood and the reviewers here. It's always good to have resolutions in every problem.
It would have been best if they remove items that are out of stock to avoid hassles.
Thank you again Banggood.
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Dear Nica C,
We are sorry for any inconvenience we caused. Banggood always put customers'needs at the first place, we spare no efforts to provide the best service and good products with lower price. If you had something unsatisfied, please email to *******@banggood.com.We will resolve the issues immediately. Please give us the opportunity to resolve any problem.We will never cheat customer for any reason. Could you please tell us your order number, we will check it for you as soon as possible.
Best regards,
Banggood Team
----Hi Banggood. I have sent an email now and issued my order number. I have sent earlier messages from 11 pm to 3pm yesterday and today until u replied here.
The order number is *******. I have written on Facebook Banggood Fashion and sent a DM as well.
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Original review title: It's a scam until they refund my money
Content: as i am new to reviewing, I updated this post and original content got deleted unwittingly.
Issue: A paid expedited shipping of two pairs of shoes which never pushed thru bec of the unavailability of original orders.
Dear Nica C,
We are sorry for any inconvenience we caused. Banggood always put customers'needs at the first place, we spare no efforts to provide the best service and good products with lower price. If you had something unsatisfied, please email to service@banggood.com.We will resolve the issues immediately. Please give us the opportunity to resolve any problem.We will never cheat customer for any reason. Could you please tell us your order number, we will check it for you as soon as possible.
Best regards,
Banggood Team