Neo A.

Like a store from the 1980's, they only allow 15 days to return. You can buy the same exact product at the same exact price elsewhere with normal return windows. Amazon lets me go over my deadline too. Do not buy from the google store. Buy the same product elsewhere.

This is an obvious SCAM company. They prey upon new customers with their specific rules... you will end up losing money if you don't use the package you bought within 30 days (obviously not for most people). Good companies will let your unused downloads carry over to the next month. Customer service is angry with you. I feel badly for them to be honest. Their boss tells them how to respond to customers unhappy with the service and it must make them feel like crap to have so many hate them. They have a horrible attitude because their business model is to screw the new customers and lose them, they bank on this, keep getting new customers and scam their money with fine print. The web site directs you to buy plans and there is nothing else you can click on but buy or the back button - proof of a scam company.