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Neil C.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Jobs, Society

Member since July 2019

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1 Review by Neil

7/12/19
I consider this site to be fraudulent as they do not advise you of their charges. They advertise free templates and at the completion of your resume, they charge a small fee. However, to download your resume, you are forced to become a subscriber. This is free for 14 days and then you are charged an ongoing monthly fee, however, this again is not advised as you progress through the subscription sign up. I found this out once checking my credit card statements after being charged $34.95. They then refunded a portion of the fee only as I didn't cancel within 14 days. Any charges should be clearly displayed and not hidden and why you need a subscription with a monthly charge for a single resume template is baffling. This is dishonest and a scam to trick you into a monthly fee that will not be refunded.
dougj2
Laura T. – LiveCareer Rep
Hello Neil,

We are not fraudulent and apologize if there was a misunderstanding on the terms of our subscription. We do notify our customers that if they do not cancel their subscriptions prior to the end of the of the 14-day trial, either through their account or by contacting us beforehand, then it will enter into the recurring subscription until canceled. This information is made available in the following areas:
-Sell page
-Payment information page
-Processing payment page
-Order confirmation page
-Payment confirmation e-mail

That said, we are committed to changing your mind about us and will gladly look into to your account to see what can be done. At your earliest convenience, please send us an email directly to: social@myperfectresume.com with your Account ID or the email address associated with the account. Thank you and we look forward to hearing from you!

Neil Has Earned 3 Votes

Neil C.'s review of MyPerfectResume earned 3 Very Helpful votes

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elaineh293
1/27/20

said it was free...didn't expect to have payment to download/print

johnh3074
1/27/20

ok