Update:
I had faced more than two weeks of downtime and It has been solved once I reached out to the top level of the management.
They are very responsive to my query and provided me a resolution in next 24 hours.
Hope this smooth experience would be there for all, I recommend servermania again.
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I have been their customer for more than 7 years.
I had faced more than two weeks of downtime.
I had initial 4 days of down time and this is their response " We dont know what went wrong".
This is the most dumb thing I ever heard from a hosting company.
And they fixed the issue and the resolution provided is half baked. Control panel says one thing, what is running is something else.
As of now, I took screenshots of the control panel, marked the options in circles to make them understand, its like teaching a kindergarten instead of talking to a tech support.
DO NOT USE SEVERMANIA, EVEN IF IT IS FREE in 2022.
IT WILL COST YOUR BUSINESS.