• ServerMania

ServerMania

Overview

ServerMania has a rating of 4.65 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ServerMania most frequently mention good work. ServerMania ranks 26th among Server sites.

  • Service
    3
  • Value
    3
  • Quality
    3

This company responds to reviews on average within 4 days

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How would you rate ServerMania?
Top Positive Review

“Simply stellar”

Sal I.
12/1/21

I have been using ServerMania for a couple months now. So far, support has been stellar, answering all my questions professionally, quickly, and at all times of the day. Prices are very good, and we are looking at reducing our spend significantly. The inventory is great with wide-ranging options for CPU, memory, disk, RAID, OS, region,... At this point, I am extremely satisfied, and would use ServerMania without hesitation. We test performance/bandwidth daily, and remains inline with what we bought! Reach out if you want to talk to me in person about my experience. Sal.

Top Critical Review

“Lies and zero tech support. 2 years wasted with this terrible company. DO NOT USE!”

Chris t.
3/17/20

Next to zero tech support, our game server is under DDOS attack for 3 days now and all they can say is "we'll get back to you when we have more information" They also Null Routed our IP when a clients Wordpress site got hacked. Instead of messaging us about it, they just Null Routed the entire IP knocking out every website on the server (100+) - This is unheard of in any hosting company. They also claim to have 100% uptime which is actually a fraudulent claim to start with. One of our servers went down for 3 hours after only having it for 2 weeks because of them having network issues. The tech support consists of people who just reply to you with "We will update you shortly" That is it. Nothing more than that. Avoid this company at all costs. Was with them for 2 years and they are just getting worse and worse... They won't be around any longer.

Reviews (46)

Rating

Timeframe

Other

Thumbnail of user sali9
1 review
0 helpful votes
December 1st, 2021
Verified purchase

I have been using ServerMania for a couple months now.
So far, support has been stellar, answering all my questions professionally, quickly, and at all times of the day.
Prices are very good, and we are looking at reducing our spend significantly.
The inventory is great with wide-ranging options for CPU, memory, disk, RAID, OS, region,...
At this point, I am extremely satisfied, and would use ServerMania without hesitation.
We test performance/bandwidth daily, and remains inline with what we bought!
Reach out if you want to talk to me in person about my experience.
Sal.

Tip for consumers:
Click on the server configuration buttons - different servers may offer different customizations.

Products used:
Dedicated servers.

Service
Value
Quality
Thumbnail of user tylere23
1 review
0 helpful votes
March 13th, 2019

As the Title states, I've had nothing zero issues with ServerMania since I started doing business with them again in Early 2018. No downtime, no issues at all. In fact, it's going so well I'm expecting to go something wrong soon but so far, "I'm givin' 'er all she's got captain!"

Seriously though. Very highly competitive hosting provider. If you're looking for a specific server like I was for a specific needs but the cost is a bit high? Contact them, they'll work with you!

Thumbnail of user naveeng20
1 review
0 helpful votes
July 16th, 2022

Update:
I had faced more than two weeks of downtime and It has been solved once I reached out to the top level of the management.
They are very responsive to my query and provided me a resolution in next 24 hours.
Hope this smooth experience would be there for all, I recommend servermania again.

----------------
I have been their customer for more than 7 years.
I had faced more than two weeks of downtime.

I had initial 4 days of down time and this is their response " We dont know what went wrong".
This is the most dumb thing I ever heard from a hosting company.

And they fixed the issue and the resolution provided is half baked. Control panel says one thing, what is running is something else.

As of now, I took screenshots of the control panel, marked the options in circles to make them understand, its like teaching a kindergarten instead of talking to a tech support.

DO NOT USE SEVERMANIA, EVEN IF IT IS FREE in 2022.
IT WILL COST YOUR BUSINESS.

Tip for consumers:
Give them a try!

Products used:
Hosting service

Thumbnail of user tylere20
1 review
0 helpful votes
January 25th, 2019

As the title states, this is the best dedicated server provider I've had the pleasure of hosting and dealing with. Server setup was within an hour. I've yet to experience ANY downtime but no matter what, you can't predict the future and if you don't keep backups, that's on you. I couldn't ask any more from ServerMania, they're simply the best... better than alllllllll the rest! :)

Thumbnail of user mubasharh1
1 review
0 helpful votes
June 23rd, 2019

1st time dealing with Server Mania. Purchased an unmanaged Dedicated Server. Support is the best. Getting all responses on time. Faced few problems with the, But I believe I am new with them so it might be my mistakes. Overall, It is good but should be Excellent.

Thumbnail of user udayaa2
1 review
0 helpful votes
March 13th, 2019

I'm using a Hybrid server since several years and I feel great in performance, I can recommend this service for anyone who maintain website with huge volume of visitors.

Thumbnail of user altemarp1
1 review
0 helpful votes
March 14th, 2019

Servermania is currently one of our main hosting providers, with an excellent quality of service, we have been working with them for more than two years, very satisfied with their products, promotions and personalized attention, which has allowed us to quickly scale our company.

Thumbnail of user pauls1189
1 review
0 helpful votes
June 26th, 2019

Fast and reliable service has made ServeMania one of the top hosting providers today. Our developments are supported by a solid platform and support of first quality, without incidents, with highly trained professionals willing to support us in our requirements.

Thumbnail of user henryn57
1 review
0 helpful votes
April 30th, 2019

Great for the budget minded person
Super support staff, Great response time from support staff.
Fast setup time

Products used:
BARE-METAL server
Intel E3 1240 V3

Service
Value
Shipping
Returns
Quality
Thumbnail of user adamb216
1 review
1 helpful vote
March 24th, 2018

Absolutely amazing company. Services are brilliant. Have been with them for almost a year and half now. Wouldn't change them for any other provider.

Shout out to Jose, best Sales Rep out there. Available Day and Night, helps me out with all the crazy requests I have, and makes sure they get done.

Thumbnail of user eliat2
1 review
0 helpful votes
March 13th, 2019

Server mania is cool data center, very recommended, support is 24 hours with ticket system and very quickly respond. The price of product is competitive prices and worthy with quality. 100% uptime, very amazing

Thumbnail of user christ516
1 review
3 helpful votes
March 17th, 2020

Next to zero tech support, our game server is under DDOS attack for 3 days now and all they can say is "we'll get back to you when we have more information"

They also Null Routed our IP when a clients Wordpress site got hacked. Instead of messaging us about it, they just Null Routed the entire IP knocking out every website on the server (100+) - This is unheard of in any hosting company.

They also claim to have 100% uptime which is actually a fraudulent claim to start with. One of our servers went down for 3 hours after only having it for 2 weeks because of them having network issues.

The tech support consists of people who just reply to you with "We will update you shortly" That is it. Nothing more than that. Avoid this company at all costs. Was with them for 2 years and they are just getting worse and worse... They won't be around any longer.

Thumbnail of user damonc88
1 review
1 helpful vote
May 8th, 2019

Great service. Super fast speeds, great machine configs, fast upgrades, excellent support. Prices are decent too. Cannot go wrong here!

Thumbnail of user sherwinb
1 review
1 helpful vote
March 16th, 2018

I have my vps with them for 3 years already and havent encountered any downtime except for maintainance upgrade. Their service is bang for the buck!

Thumbnail of user milanh21
1 review
1 helpful vote
March 13th, 2019

Great service responsive customer support and personalized approach. Servers with exceptional latency! Highly recomended!

Thumbnail of user altemarp
1 review
0 helpful votes
March 26th, 2018

With more than one year of service, he is an excellent supplier and technology partner, a brilliant choice for our business.

The customer service is one of the best we have had. We feel that our services are well supported.

Thumbnail of user jeffd47
2 reviews
4 helpful votes
May 6th, 2015

Really fast, polite and with the right knowledge. Even at weekends and in the evenings they are ready to help you. So much better than my previous host. Really super value for money. Keep up the good work!

Thumbnail of user mohamedm48
1 review
0 helpful votes
March 26th, 2018

I tried Dedicated Servers, VPS and they both are amazing, thank you guys for the world class service you are providing and keep it up that way.

Thumbnail of user rastavalm
1 review
0 helpful votes
March 19th, 2018

My expectation for a VPS is to experience a hassle-free in terms of uptime, stability, and a responsive support team. ServerMania provide me all of those

Thumbnail of user emiles25
1 review
0 helpful votes
March 12th, 2015

ServerMania rocks because I get immediate help when I have a tech support call, I've never waited more than two minutes to get a technician. On top of that they're pretty fast at getting things resolved. Their sales staff is also fast and helped me when I wanted to upgrade an account, they figured out my credit for money paid on an existing plan, and I was in action in about five minutes. They are really perfect!

Thumbnail of user genryb1
1 review
2 helpful votes
July 24th, 2015

ServerMania is a pleasure to work with in every aspect of hosting, advice and support.
I would always recommend using them to anyone and everyone who want to succeed in the IT industry.
The services they offer are very competitive and I speaking to support via chat is a breeze. Having moved around with different hosting companies before I can tell you I have noticed a big difference with ServerMania and I believe they are one of the best companies to choose from.

Thumbnail of user ladislavm2
1 review
1 helpful vote
July 31st, 2015

I like everything about ServerMania but especially I'm crazy about their customer service/support. They are great for me as I have never experienced better support before.
For example, about 30 minutes ago I opened a support ticket with an important question concerning our site. I received an answer in 5 minutes! And that is not untypical.
I'd recommend this company to anyone who's looking for a hosting service.

Thumbnail of user maxm53
1 review
0 helpful votes
January 28th, 2015

I have been using Servermania for some period of time and now I'm ready to share some of my thoughts with you!
First of all I like their support. If I have a question or issue - it takes them 4-6 mins to solve it. That is really fast!
Second. Their prices are not high at all but at the same time they are not cheap.
Third. No downtime. Maybe sometimes that happens, but I have never faced that yet.
So 3 big pluses mentioned above do make me think that I'm with a right host!
Recommended!

Thumbnail of user josepht44
1 review
0 helpful votes
March 3rd, 2015

ServerMania has been great to deal with when it comes to dedicated server and VPS hosting services. I've had a really good experience with them that is why I share my review of them here.
I'm particularly impressed with their online chat when I need support, even late on weekends! Keep up the great work!

Thumbnail of user tinac27
1 review
1 helpful vote
May 20th, 2015

Server Mania provide an excellent service service in all respects. This includes: (1) a high-spec infrastructure with many extra features bundled into the contract (eg automatic server-based backup, anti-virus protection, etc); (2) superb technical support accessible/delivered in a number of ways (eg high quality self-service knowledge base, online chat & a real person helpline); (3) support staff who are responsive, knowledgeable & patient; (4) efficient billing support in resolving issues (eg moving domain billing between accounts); and (5) good value-for-money for a quality product. In fact Sever Mania's service has been so consistently good over that last time I have moved my company's web services account to them.

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Company Representative

Thumbnail of user andrewh140
Justin B.
Typically responds within 4 days

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