Thumbnail of user nathanm471

Nathan M.

Contributor Level

Total Points
82

1 Review by Nathan

  • Newegg

11/4/21
Verified purchase

I've bought three laptops from Newegg, and I really regret it. Two of the three were defective to such a degree that, after running diagnostics, the manufacturers told me to send it back for a replacement and not even bother trying to get it repaired. At this point I am suspicious that they just take refurbished or factory reject computers and sell them as "new". In any case, this is not a business to be trusted. If you do buy something from them, make sure to test your product thoroughly before the window for return closes to make sure they didn't sell you a defective item.

Service
Value
Shipping
Returns
Quality
Thumbnail of user neweggs1
Newegg S. – Newegg Rep

Hi Nathan,

Please allow me to express my sincerest apologies for any frustrations you have experienced with Newegg regarding your recent order. We definitely want to look into this situation further for you and ask that you email us community@newegg.com, in that email please include your order number.

Thank you,

Renee[Newegg Support]

Nathan Has Earned 2 Votes

Nathan M.'s review of Newegg earned 2 Very Helpful votes

Nathan hasn’t received any thanks yous.

Nathan doesn’t have any fans yet.

Nathan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user dans2678
Dan S. reviewed Newegg
3/20/24

I purchased all the parts you need to build a new computer at Newegg, including a copy of Windows...

Thumbnail of user safetyinst
rich R. reviewed Newegg
2/14/24

Placed an order on NEWEGG, they billed my credit card and without any notice they canceled my...