I will never again order from this site. Total scam. I ordered on jan 16th a dress for my baby's first birthday which is on march. I ordered it early to give it time to get here. The order processing is supposed to take 3-7 days and now it's feb 10th and the order is still processing. I tried calling them, only for a machine to answer the call telling me to leave my name and order number and saying they will call back. I never received a call back. I also emailed and haven't gotten it answered. I just gave up and bought the same dress somewhere else, and cheaper. Waste of money and scam. Never again. Don't buy from here, they might just steal your money, and horrible customer service too. Matter of fact, no customer service. Not worth it.
February 18th UPDATE: I finally got a call from Popreal from a lady which has a heavy accent. I had to repeat the message several times. What I understood was that they noticed I left a bad review on here (Sitejabber) and they are holding the dress until I contact them and I'm guessing if I delete it. Who does that? I payed for this dress and they are staying with my money! Well guess what Popreal, not gonna happen. I bet they only contacted me cause of the review, otherwise they wouldnt have. Booo!
Hi Nathalie, we are sorry about the Inconvenience. We have message for you before, while we still can not get any feedback from you for your order No, and problem. Can you pls contact with us ASAP so we can help you to solve your problem.