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I am extremely surprised by the flow of negative reviews that this company is generating. My own experience with this company has always been good. The quality of the products I purchased is excellent, I never had to return anything. They send plenty of samples that make sense based on the type of products I buy. Their sitewide sale truly includes most of their brands, unlike some of their competitors like dermstore which advertises sitewide sale when in fact only a handful of brands participate. There was never any "scam", any expired products.
It is misleading and very annoying, after I spend the time gathering items inside my cart, to find out that most of them are full price. Dermstore is probably one of the worst from that standpoint,
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At first I was skeptical after I ordered because it took a while to be assigned a tracking label...
Hi Nathalie, while we make an effort to offer the best promotions, some of our brand partners request to not participate. As part of these relationships, we respect our vendors' requests to be excluded from certain types of promotions. The sale terms and conditions are always listed in all of our promotional emails. We apologize for any inconvenience caused.