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Nate E.

Contributor Level

Total Points
80

1 Review by Nate

  • Best Buy

11/17/20

J B Berryhill
Geek Squad Manager
Store 1079
Unfortunately I had to deal with this guy and I have a truck I spent over $1,500 to get an alarm to my trailer and Best buy used interior wiring so it rusted within 6 months. Unfortunately John claimed to be a manager was rude on the phone couldn't answer my questions and never was willing to help me! When I tried getting him to get a manager he would not do it because he was incompetent and this is the kind of people that they hire as managers! Unfortunately for this store I used to spend over $5,000 a year buying game boxes and televisions and computers for four kids! Now I will have nothing to do with you ever again because during covet 19 your customer service fell apart and you're in store insulation is incapable of doing the work that they need to to back your warranty now I'm stuck with a truck that has $1,000 alarm that doesn't work because of this faulty Best buy company and John's lack of leadership and customer service!

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