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After ten years of shopping at Yoox.com I was banned without any advance notice for "unusual use of return and refund policy". Customer service explained that I ran afoul of some undisclosed internal business metric applied by Yoox. Alas, Good bye Yoox, Hello Farfetch
Tip for consumers:
Customer can be banned without warning for violating undisclosed return policy
Natasha L.'s review of YOOX earned 2 Very Helpful votes
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