A couple of months ago I took out an annual subscription to Acorn. I find I can't watch it on either my TV or via my Apple TV. I tried to contact Acorn for either a refund or help. They don't refund. Their service is hopeless - eg they gave me an American phone number to contact: I can't access that number from Australia. Their replies to my emails take days to arrive. I am very disappointed - what a waste of money.