I would give zero stars if I could. First off, I think there are a lot of fake reviews on here that are boosting their score. If you search on the internet, you can find Reddit pages devoted to sharing the headache this company will give you. I ordered an item and when I called because no shipping info had been given after 8 business days (in a 5-10 day shipped), I was completely belittled. I have never been spoken to like that from someone in customer service and it was an inquiry about shopping time since it was for a birthday. We love band merch but they have forever lost several customers in my family and friends. I am now devoting my time to sharing how horrendous this company is.