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I did business with these guys for two years. They have over charged me using underhanded invoicing techniques. They tell me they can adjust charges if I call but they don't bother calling me back or answering their phones. Things changed with this company 6 months ago. Whatever they did, they are now the most imcompetant predatory company I've ever had the misfortune of doing business with. Please, PLEASE stay away from them.
Naram B.'s review of RepairPal earned 13 Very Helpful votes
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A water pump for@ 2007 GMC Yukon is going for 150$-250$ depending on warranty you want... repair...
Hi Naram,
Thank you for bringing your concerns to our attention. It is never our intention to overcharge you and we absolutely can adjust charges if there are any issues. Our customer success team is here M-F to address any concerns you may have, however, when invoicing goes out, our response time can be a bit delayed due to the increase in volume.
This specific situation is something I'd like to take a look into, can you please provide me with some more information about your shop and which charges you are referring to? You can email them directly to community@repairpal.com. Thank you again and I look forward to hearing from you soon. - AH