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Nancy S.

Contributor Level

Total Points
161

2 Reviews by Nancy

  • SelectBlinds

6/27/21

Our small living room blinds which look out onto our street broke. We ordered replacement blinds from SelectBlinds, waited an agonizing 2 weeks with a sheet covering the window for privacy. "Our" blinds arrived yesterday which - just by the size of the box - were clearly ordered by someone else whose window is twice the size as our window!

SelectBlinds stated they "had no way of knowing" to where our blinds were sent. What? We received an email from them stating new blinds would be made for us and would be delivered in ANOTHER 2 weeks!

The simplest thing to do was to track down our blinds as well as ascertain who didn't receive the blinds sent to us. Send a correct shipping label to each party so they could simply be swapped!

Products used:
Had to re-order new set of blinds.

Service
Shipping
  • Zazzle

1/29/17

My husband was a "very early" Vietnam war vet who flew TWO volunteer rescue helicopter missions over the ocean to pull pilots out of the ocean who got shot down by the Vietnamese. He was an A+ student at USC and didn't HAVE to drop out and volunteer for Vietnam duty. He deserves to be honored. I can't even FIND the MAKE of the tin can helicopter he bravely flew under enemy fire to rescue downed pilots. I ordered two rescue helicopter t-shirts from Zazzle on 1/18/17 WELL BEYOND my husband's BIRTHDAY of 1/28/17, which was YESTERDAY, shame on you Zazzle! Purportedly, Zazzle shipped from just a few miles SOUTH of our home first via UPS then via "UPSMI" (short for USPS) on 1/23 (five days?) wherein the USPS dragged their heels and the package didn't arrive to our nearby San Ramon location until late yesterday 1/28 (my husband's BIRTHDAY) and it is still "consigned" for delivery sometime in future delivery. REALLY? Two "stock" t-shirts ordered on 1/18/17, a 30-40 MINUTE DRIVE from your location to my home and you can't deliver it prior to 1/28, my husband's birthday? This company SUCKS people! Not to be trusted and I'm really concerned WHAT kind of quality PRODUCT is going to arrive upon our doorstep from these people? It will probably suck as badly as their delivery process.

* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Nancy,

I'm very sorry to hear you have had this experience with your order. Our team will be reaching out to you via email directly to make this right.

Best Regards,

Amanda
Zazzle Customer Support

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