Don't bother purchasing the 'Mystery Product'. I thought I'd give it a try and paid $10 plus shipping ($4.00). Yesterday I got this great Mystery Gift - a bottle of Paul Mitchell Conditioner for coarse/colored hair - neither of which I have. I found the same bottle at Walmart for $12.47 - IF I wanted it, which I don't. I gave it a try and was very disappointed.
Dear customer,
I am really sorry for the problem you have met. Could you give me your order number so that i can check the details for you.And i will report this issue to our higher manager to help you resolve it. Don't worry about ericdress, our workmates always try our best to make you satisfied.
Anyway, we will try our best and win your trust.If you have any other questions, you may write to me here:service@ericdress.com or reviews@ericdress.com.
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Ericdress team