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Been calling *******653, spoken to Christopher, Zachary, Jocelyn and still going in circles. I thought my husband losing his dad in Nov.2022 was bad... it was nothing compared to dealing with E-TRADE customer service. We've been going in circles just trying to claim the beneficiary amount. We've been at it for 2 months to no avail. Asked to speak to case manger D. Torres. Told her microphone was not working so she was not taking any calls. Asked for business email. Told it could not be given out. Out for Corporate office numbers, told by Jocelyn she did not know it. What is going on? My husband is sick and tired of dealing with E*Trade. Is there anyone out there that can help?
Ordered several different items. If you're not looking for quality, and just want a low price this is the place for you! Quality like "Dollar Tree" or "Dollar General" stores.
Tip for consumers:
Full refunds are NOT given even if it's your 1st order as stated in the guidelines.
Products used:
Of the 10+ items ordered, returned 3/4 of order. Kept clogs for the house, steering wheel cover
N. K.'s review of Temu earned 4 Very Helpful votes
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Hello, thank you for shopping on Temu! Your feedback is extremely valuable to us and we are sorry that you are not satisfied with some of your items. We implement strict policies and control measures to ensure product quality and accurate product descriptions. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. The first return for each order is free and you can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat, email us at help@temu.com. Best wishes.