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I called and talked to 3 different customer service people over 5 days and in each case they told me someone would call me back- they never did. I would never book through Vacara again.
My W.'s review of Vacasa earned 5 Very Helpful votes
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Thank you for taking the time to share your experience with us. We deeply regret to hear you had such trouble with our customer service team and would like to sincerely apologize for the inconvenience and frustration. We have since hired and trained many new team members to ensure we can continue to improve our team and offer the top-tier service we aim to provide to every single guest. We hope to have another chance to better impress you in the future.