Myste R.

According to their customer service, THEY DO NOT VERIFY CHECKING ACCOUNTS BEFORE PRINTING YOUR CHECKS, and told me word for word that you can order checks for any account you want! They also refuse to admit to, or pay the fee for, THEIR misprinting error! I feel a huge company who's been around as long as Vistaprint should stand by their products, and their customers, rather than deflect responsibility, I have been back and forth with them on this and get NOTHING but fake empathy and flimsy excuses, but no resolution (oh and did I mention what they can do with their store credit for new checks?!) Therefore, I am now on a mission to cost them as much money in lost business as they have cost me in bank fees!
So lets put this to public opinion... their version suggests I put 6 extra zeroes preceding my account number, when NONE actually exist, and that I also left off the last digit when entering and triple checking my account number on their website (this of course caused the check I wrote to be returned by the bank "unable to locate account") They also claim NOTHING was verified with my bank prior to printing when I said it HAD to have been correct at that point! Now I don't claim to know how checks are made, but I do have some knowledge of data processing and financial documents, and MY version, also my bank's theory, is that THEIR system added the extra zeroes to fill in the extra digit spaces on the checks, thereby DROPPING the last digit of my account number when they printed them, costing a disabled fixed budget $175 in fees AND a perfect rental history... which version sounds more viable to you? So you decide for yourself if you trust your financial documents to a company that operates, and treats people and their livelihoods this way, I no longer will... or you can go ahead and commit bank fraud, Vistaprint will help you!