Several days ago Poshmark suspended my account as a result of suspicious activity reported by my bank.
Mind you that Poshmark never reached out to me to inform me that they were suspending my account, I just went to accept an offer for an item and I wasn't able to, nor was i able to extend offers or buy anything.
Soooo, I had to send an email because Poshmark does not have a customer service number, at all. I have visited lemonaid stands that run with more efficiency and professionalism than this site!
I sent the email at 10pm Wednesday by 2pm the next day I still had not received a response, so over the next 6 hours I sent five more emails expressing my concerns at the lack of responsiveness from the Poshmark team, as well as confirming that none of the transactions on my account were eroneous or fraudulent.
Finally at 11pm on Thursday I get an email from poshmark indicating my account was suspended pending confirmation from ME that none of the transactions on my account were fraudulent. Clearly they HAVE NOT READ my emails preceding their response to me, or they would have known I already addressed that issue.
Soooo... Now it's Friday and my account is STILL suspended! Aparrently waiting for the confirmation from me that THEY ALREADY RECEIVED. In the meantime I have lost quite a few offers and items, etc... to other buyers. I AM SO DONE!
Dear Poshmark... you are NOT ready for prime time!