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Representatives are not helpful at all. Do not want to help SENIORS who have no knowledge of computers /websites for changes or cancelations.
WILL NEVER USE THIS COMPANY AGAIN
LOST MY MONEY$$$$ EVEN THOUGH I PURCHASED INSURANCE
I have use it in the passed with small amount of problems and used the phone
Eight days before my international flight, I notice my passport was expired! I panic!
I reach to this web site "Rush My Passport"
BAD, Worst, Terrible, Bad Mistake I ever made! They send me a bunch of forms and I had to do all the work with out any help from them! But I had to pay them immediately $325.00
I had all the necessary items, like pictures and the immigration forms all done.
This company wanted me to fill more forms and had to go look for a UPS office, they wanted me to get the pictures from them at $30.00 and other additional fees.
I found the US immigration office near me, did my passport in a rush at a less charge. No extra work NO extra charges, they used all the documents I had ready.
Rush My Passport did NOT want to refund my money for a long time and when they did, I only received a small amount!
DO NOT USE their service!
Go to your nearest immigration office, they do a quick service at reasonable price.
NO HIDDEN FEES
Purchaced $100.00 card and had the worst time when my daughter needed to use it. It took a lot to register it and ONLY $40.00 was able to use of the $100.00, the balance this company took it and will NOT give us the money back!
Myr C.'s review of MyVanilla Debit Card earned 3 Very Helpful votes
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Myr, would you mind sending us your order number so we can look into your case? As a registered passport expediting service, we work directly with the Department of State to help secure passports for travelers quickly. Our services do come at an additional fee but we do explain the process and fees on our. We also have all of the instructions posted as well so customers can review prior to paying for our services. We are sorry to hear you didn't find our service valuable but we would still like to help you find a happy resolution.