I ordered 2 sets of wireless ear buds and paid an extra $15 For express delivery. This took place since April 4th. I did not receive my order within the express delivery date and on top of it all I still haven't received my order nor can I get a refund and the company will not even answer my request to be refunded for the items I never received. The supplier is Dingrui co.Ltd. I will never order from Amazon ever again.
Dear Myra c,
We regret that our service and the items did not meet your expectation.
Your case has been taken cared of by our support team. Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Thank you for your understanding.
Yours sincerely,
Rosewholesale.com Customer Service