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They charged me $45 to make a $500 donation to a Children's Hospital. Absolutely disgusting. They should be investigated and have their tax standing pulled. Absolutely disgusting.
Murray K.'s review of CrowdRise earned 7 Very Helpful votes
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Hello, I am leaving this review here in case there is a Christmas angel in this corporation which...
Hey Murray,
Thanks for your comment and we can shed some light on this.
We offer fundraisers, charities, and events on CrowdRise a pricing structure that allows their donors to cover their processing fees so 100% of the donation goes to their cause. The $45 you're inquiring about represents the fees to get 100% of your donation to your cause. If you didn’t cover the fees, your charity would see 6% (CrowdRise fees) + 2.9% + $0.30 (credit card fees) less go to their cause.
All charitable platforms charge fees to fundraise on their site, plus standard credit card fees. CrowdRise is the only platform that has built functionality so the donors can cover those fees. Right now at least 93% of donors choose to cover the fees, which is pretty amazing. And, that means, on average, over 98% of funds raised go directly to the cause. That's less than credit card fees. So, while this may have been slightly confusing, please know that this pricing structure has been awesome for charities.
We offer donors the option to OPT OUT of fees during checkout. If you'd like to give it another try, opting to not cover the fees, you can email QUINTAS@CROWDRISE.COM with your transaction info so we can refund your original donation and you can place a new one making sure to edit the "fees" line to $0 before completing the transaction.
We really want to help and hope this explained everything. If you have any more questions, please let us know and we’ll be ready to dig in.
CrowdRise Customer Service