Mubanga M.’s Reviews of MyPerfectResume & more

Mubanga's Profile

Reviews 2
First Reviews
0
Vote 1
Thank Yous 0
Fans 0
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251

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161

MyPerfectResume

Career Advice

“Good”

12/9/20

Verified purchase

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41.6K Views

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Thank you

Yashira H. – MyPerfectResume Rep Over a year old

Thank you, Mubanga!

Lulus

Women's Clothing

“International orders are a mess.”

10/8/17

I ordered a pair of block heels that I needed for a wedding over 2 months ago, and my package has not arrived yet. I emailed the company and let them know my package had not arrived in South Africa to which they responded and claimed they had tracked it in South Africa. The tracking system is not efficient. I have contacted all my local courier companies and none of them have my order. The whole experience has been terrible and I'd like a refund because I doubt that my package will arrive.

* Lulus attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thank you
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541K Views

Helpful (1)

Thank you

Karen J. – Lulus Rep Over a year old

Hi Mubanga!

Thank you so much for taking the time to contact us and leave a review. I am so terribly sorry to hear that these heels did not arrive. I have gone ahead and approved and processed a full refund for this order including the shipping label.

You will see these funds post back into your account in about 5 business days. I have also emailed you a voucher to redeem for store credit. It can be used on any order in the future and does not expire. Of course my mission is to help resolve this issue and get the review removed or improved, but my main goal is that you are happy and the issues are resolved!

Have a wonderful day! XOXO