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Rick A.

Long Island, New York

Contributor Level

Total Points
80

1 Review by Rick

  • Frontgate

9/16/23

We purchased a storage bin for the pillows that are part of the outdoor furniture. The photo on the catalog shows the same pillows we purchased sitting in the bin, ready to be stored. They don't fit in the bin! After six years, the top of the webbing disintegrated. All of our throw pillows were destroyed. What was their response? "You have a one-year guarantee." Who buys outdoor furniture that disintegrates in six years? I had Molla furniture that lasted 30 years. We will NEVER again purchase anything from Frontgate. Nice catalog. So what? Horrible furniture and abhorrent customer service.

Tip for consumers:
Bought a firepit. Doesn't allow for a good firewood fire. Their products are poor quality with no backup service.

Products used:
Outdoor furniture.

Service
Value
Shipping
Returns
Quality

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