roxanne H.

I recently bought a bed from Frontgate and to tell you the truth, I had the worst experience of my life. First of all, it took them a long time to deliver the bed, finally when the bed arrived all they did was bring the bed inside and its package unwrap the package and leave everything in my bedroom. I called the company and asked them. Why were they not setting up the bed and taking the old one? They proceeded to tell me that that was part of the job. I could not believe it even rooms to go and all the other stores come into your house set up the bed take the old one and hold the garbage out. I am a 64-year-old woman who lives alone I had to come in that night after work to take the old part haul it outside and build a new bed. For an expensive company this is unacceptable. I know it's a beautiful magazine and I've always loved it but to tell you the truth this is the last time I ever buy anything from them. When I called them and asked to speak to a supervisor the guy said he was a supervisor, then I asked to speak to a manager. He said he was a manager, so I finally gave up and did the job myself. Unbelievable.