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The ad stated a "discount" if I purchased (2) of the items, but at checkout, NO discount was applied.
My sisters enjoyed the "cat" sweatshirts I bought them for Christmas so this was a follow up oeder.
Wish there were more selection of colors in this style. Otherwise, was pretty easy to navigate.
Image, we are cat lovers.
I am GLAD I did not complete my order after reading so many bad reviews. They are but just one of many companies with the same tactics now days. SHOP LOCAL!
Monroe V.'s review of NewChic earned 4 Very Helpful votes
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Dear Monroe V.,
Thanks for your feedback. Newchic is a reliable company.
As a shop that does numerous shipments every day, it is normal that in some cases, some unexpected situations might happen. This may be later reflected into the feedback of our customers. The same thing also happens with other online shopping websites on the Internet.
However, we constantly work doing our best to solve these problems and offer our customers the best service possible. At the same time, as you may have already seen, we do not have only negative feedback, but also more positive feedback.
For any further information or assistance, please feel free to contact us. Below is the link.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
Here is the contact number to the customer service.
Phone: +00852 -81931379 (Office hours: 00:00am to 09:00am GMT+8)
We will do our best to assist you. Thank you.
Best regards,
Newchic team