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Monika W.

Contributor Level

Total Points
160

2 Reviews by Monika

  • FineArtAmerica

2/9/22

Honestly, don't waste your time or your money. If you're looking for a small print on a small item, you might be satisfied. However, if you're looking for quality, keep looking elsewhere.
This place is bound to disappoint anyone looking for a quality anything.
I spent a fair amount of money on a large print of a renaissance painting from this place called Fine Art America. I received it today, and I can see the pixilation even without my glasses.
For context, I've used a 1:100m scale ruler, which is basically cm graduations, & a ruled notepad. The scratches on one of the photos are where the paint was scratched off the page, when I placed something on it to keep the paper flat so I could take photos.
I also bought a t-shirt, and not only do the sizes run 2 sizes too small, but the colour of the t-shirt is different from what was shown.

Products used:
None.
Also, their return policy is, you have 1 month after placing the order. My order wasn't even shipped until a month later, and arrived two months later. I have contacted them but have yet to hear back.

Service
Value
Shipping
Returns
Quality
  • RoyalTrendy

6/2/17

It took follow-up emails and twice as long as they claim it should to get my product. The stupid thing is, it's a great product but was promptly removed from their shop. When I emailed to ask if I can get more my email was ignored. I sent a couple more follow-up emails over three weeks, trying to get a response - a simple as 'yes' or 'no' would have been enough. I just wanted to get the same pair of shoes in a different size. I got a generic response saying that my "item is alredy in production so we unfortunately can't change the size anymore." The point is, I had only just received it and wanted to buy another. I explained that. No reply. I had no replies to any of my follow-up emails either, which I was careful to be polite & not send too often in case it looked like I was harrassing them. I just wanted a simple answer.
After three weeks, I was finally frustrated enough to question their customer service. I received an email notification informing me that my message was not delivered as it had been marked as SPAM.
Unbelievable that a seller would do that to someone who is willing to spend money. It was so insulting and disappointing.
Absolute rubbish.

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