Mo M.

The most useless customer support team. I have worked with almost all the major WP host providers for the past 15 years, but One.com is the worst one in terms of both product and customer support. My client purchased the domain and host from them. For a simple thing like pointing a domain to your website, you have to do the migration. They advertise their one-click migration feature that could not complete the migration process and deleted the website that we spend money to create. The customer service has no idea what they are talking about. We chat with them four times and no help at all. Based on their wrong advice we lost a lot of our time and money. When they want to get rid of you, they send you a link and ask you to follow the link. That's it.