Molly C.

After almost 5 years of hoping Groupon has improved before returning to use, I see now they still have not invested any of their money into Costumer Service. Still no number to contact to resolved complex issues. For the third time in my personal experience Groupon has permitted another terrible company to take money, send or provide garbage or no service at all and then provide no way to be re-paid, refunded and no one to talk to. I'm out almost $300 from another scheming Groupon partnership with a company called CanvasOnDemand. Terrible way to do business.

Found CanvasOnDemand via Groupon. Purchased a $98 Groupon for 2 large canvases, when diverted to CanvasOnDemand to redeem the coupon I discovered there is literally no photo that will be a match for these size canvases (has professional photos of all shapes and size with great resolution). Groupon scam number one. Because I wanted two prints by Christmas, I decided to spend money directly on CanvasOnDemand on different size canvases (my second and biggest mistake) and when I received them in the mail I was unbelievably disappointed. I couldn't even gift them to my husband. I couldn't even show them to him for Christmas because they were so embarrassingly low quality photos of our trip to Greece. The photos were high quality and the resolution and quality of the photo was so poor. BUT EVEN WORSE: I am out almost $300 from CanvasOnDemand and their scheming partnership with Groupon to provide ZERO costumer service or response. I have not received a single response to multiple emails and of course there is no way to contact by phone. I am so disappointed and plan to tell everyone and ever professional photographer in Austin Texas about this experience.