The worst of the worst, and I have been in CPG industry for 25+ years. Have never seen any warehouse service providers with worse service. Everything leaked. No fillers in the box. They deny everything even though we have all photos and videos. And they overcharge by sneaking unknown charges to their bills, EVERY SINGLE TIME. This is a sham!
Hi MM Y. We're sincerely apologize if your experience with ShipMonk has been less than perfect. Here at ShipMonk, we aim to give all of our merchants world-class service, and if we didn't provide you that, then we would love to speak with you in regards to your concerns. Please reach out to support@shipmonk.com to talk directly to on of our Happiness Engineers. Thank you for being a valued merchant, and we hope to hear from you soon.