I recently ordered a new pair of lenses for my eyeglasses. I ordered a thinner version than my current pair. When the eyeglasses arrived they were much thicker than my current pair. In addition, the actual price was much higher than the original quote (this was after they had my eyeglasses) and included tricky items like paying an exorbitant fee for postage, an exorbitant fee for cleaning and a tricky scratchproof package that you must purchase in order to get a thin lens upgrade. As mentioned above, adding the injury to insult was that the lenses were thicker in the end and I paid almost the same price as when I bought the frame and lenses from new.