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M J.

Contributor Level

Total Points
81

1 Review by M

  • NCIX

10/18/17

I have not heard anything from my last response. I decided it was time for a review of this card you sold me, but failed to deliver on. This is the review I placed on your web site. I am betting dollars to pennies it will not get posted on your site:
I purchased this "pre-order" card on the very first day it went on sale at NCIX.com - August 14,2017. I paid the going price at that time, and NCIX.com took my money immediately - not as soon as the estimated time of delivery of the stock was available, but immediately upon order. They have been stringing me along since then telling me they have not been able to get the cards at the price they promised for it since that date. They complain about the price of the card going up. It has never dropped to the price I paid since August 14,2017. I contacted Sapphire, and this is their response to this issue:

SAPPHIRE CUSTOMER SUPPORT TICKET
*** This is an automatically generated email, please do not reply ***________________________________

Vega Liquid cooling version is a very limited item, if you are looking for the fan cool version there are plenty of those versions around and available, so not so much stock available for liquid cool version, i think that is likely why you have not gotten your order yet. It will be tough because the quantity of the liquid cool versions are all sold out and not longer available.

Yes liquid versions are only offered in limited quantity, once sold out they will not make anymore.________________________________

Sapphire stopped making this card, so that means the price will never drop to the price I paid, and NCIX.com deposited into their accounts. At this point, I am beyond upset with NCIX.com, and they have done nothing to fix this issue for me. They are unwilling to give me the card at the going price on their end for the price I paid to them and they accepted in August of this year. THIS IS FRAUD AND THEFT. I expect them to man up, and suck up the cost of the difference at this point, and either give me the card I ordered/paid for and that they accepted the money for in August, or give me an equivalent card at the going price that is comparable to the card I ordered - which does not exist at the price I paid. DO NOT TRUST THIS COMPANY WITH YOUR ENEMY'S MONEY. Nuff said.

If it does not, I will be sure to find other venues to post it - and you can take that to the bank!

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