They will claim that you are losing thousands of dollars by not using their CRM. We already have a CRM that I feel is better but all they do is bad mouth everyone that gets in the way of the sale. The sales person was insulting and didn't know his stuff. I have been a business owner for 12 years now and I know when to stay away. The first word out of his mouth was that your losing money every day that you delay signing up. He wanted me to sign the contract the very second he was done with the demo. When I said I have to sleep on it, he got upset. After researching the company and talking to other who tried them, I am glad I stayed away.