Mitra k.

I bought a few concert tickets one month in advance of the event and the tickets were not delivered to me until now which is just a few hours before the concert!
They are not refunding me my money claiming it's 24 hours passed the purchase time! Customer service is extremely unhelpful. They are offering me a solution which is transferring my purchase to somebody else! Who the $#*! is willing to pay for non-existent tickets? On top of that they say they need 24 hour notice to transfer to somebody else. This solution is offered when there is only 4 hours left to the event! I think they are on some serious drugs or something. They don't even know what they are talking about... so so upset!