I stopped in on my lunch break last week with the intention of getting some new walking shoes, the On Cloud brand. As I walked in, there were several employees standing by the front counter talking amongst themselves. Not one single person acknowledged me. I walked past them, headed to the shoes. I saw the pair I liked, picked them up and looked at them and then noticed another pair that I liked as well. I looked around and still no one asked to assist me even though there were no other customers in the store. Frustrated, I put the shoes down and headed towards the front of the store, stopping to look at some tshirts near the counter that caught my eye. Again, no assistance. Customer service is key. I'll spend my money elsewhere.