I booked my flight on their website and awaiting confirmation of payment (in AUDollars)it reverted back to the flight selection saying the flight was now full and to choose another flight. The phone rang and it was a representative saying he could see there was a problem and could find me another flight and sort it all out, which he did the price even came down $50. Except I was now being billed in USDollars so the actual price was an extra $1000 Aud. More expensive than buying directly from the airline.