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Multiple concerts canceled pre-covid without a refund - I had $419 stuck in their account for 1.5 years - went to use the money but another concert was cancelled this coming month (07/2021) so my money was stuck again. Refused to give me a refund despite vivid seats cancelling on ME. My family decided they wanted to go to a concert at Jiffy Lube and the price of the tickets ended up being $100 more than through Jiffy Lube but I need to recoup some money so I bit the bullet and used my money at an inflated rate. I will never use them again after this concert is over. I reported them to the BBB too.
Tip for consumers:
Go elsewhere - they are rated ONE STAR on the BBB - horrible experience for 4 separate concert tickets. I was hung up over 4 times in the last year after being on hold, each time, for an HOUR!!!!
Products used:
Concert Tickets
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