I will never order from this website again. The shoes came a week later than expected, there was no email or text message to confirm my order and everything I ordered came at different times, days apart, but it was all one order. The customer service was horrible and they sounded just as confused as me when I called. When my shoes came for my little brother the remote worked when it wanted and was such poor quality. I had to pull the charger piece out of the shoe with tweezers. This was one of the worst birthday gifts to get both my brothers and a total waste of money. Never again..