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MINDI O.

Contributor Level

Total Points
82

1 Review by MINDI

  • Staples

5/22/20

I ordered about a month ago and at the time updated my address. My order came no problem. Last week I ordered and it was shipped to an old address. I contacted customer service and they agreed to pick up the order and ship me a new one at three times the price. Apparently the offer has expired and they refuse to honor the price, yet this was their mistake (proof in my last order being delivered to me). And they said it will be 10 days for a refund after it is picked up. They refused to take responsibility for their system defaulting back to an old address. And then a price increase and long wait on a refund. I wouldn't order from them again!

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Mindi O.'s review of Staples earned 2 Very Helpful votes

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